Solutions Engineer
Who is AgVend
AgVend is the leading provider of digital enablement solutions that transform the way agribusinesses operate their organizations and engage with their customers. Our white-labeled system of action streamlines workflows from field to office, enabling frontline teams to offer more efficient and differentiated customer interactions. Since launching our first platform in 2020, AgVend’s technology is used by more than 30% of the North American ag retail market. Through our growing network of retailers and integrations with third-party partners, we are laying the foundation for a digitally connected agricultural supply chain.Brief of the Role
We are seeking a dynamic, resourceful Solutions Engineer to join our team. In this role, you will play a critical part in researching, planning, evolving, and integrating our solutions with customers’ and partners’ systems. Successful integrations are key to providing highly configurable, value-driven solutions. You will work closely with both internal teams and external stakeholders, becoming a subject matter expert who can organize complex technical details and translate them into clear, actionable plans for our engineering team.As a Solutions Engineer, you will join the Digital Solutions Team – a team created to design and implement technical solutions that meet partner needs, troubleshoot and resolve technical issues, and ensure seamless integration of our products with various systems. You will collaborate closely with sales, product management, and engineering teams to deliver tailored solutions and provide technical expertise throughout the sales and implementation process. This role also involves conducting technical discussions, creating documentation, and continuously improving our integration processes.
What we expect of you
You do what you say you will do.Partner with customers and collaborators to define integration requirements and ensure data is accurately mapped and loaded to our platform.
Dive deep into technical details with both internal and external engineering teams and drive solutions forward.
Lead the onboarding of new partners, ensuring they are fully integrated and supported throughout the process.
Read and analyze API documentation to identify opportunities for new or improved integrations.
Implement data governance procedures to meet internal and partner requirements.
Design analytical systems and processes to verify and validate data quality, identifying issues or inaccuracies proactively.
Qualities We Seek
Obsessive about details
Nothing escapes your eye, no matter how small.
Insatiably curious
You keep asking “why” and eager to learn more.
Team-oriented
You are open to feedback, eager to collaborate, and ready to step in wherever needed.
Excellent communicator
You are able to break down complex ideas and explain them to technical and non-technical audiences alike.
Adaptable
You enjoy dynamic and fast-growing work environments. You believe no job is too small, and no idea too big.
Must Have Skills
Strong proficiency with SQL and Python for data handling, analysis, and problem-solving.
3+ years of experience working with REST APIs or integrating complex systems (such as ERPs).
Proven ability to manage technical projects and partner onboarding in complex environments.
Excellent organizational and relationship management skills.
Strong problem-solving skills with the ability to think critically and creatively under pressure.
Comfortable answering challenging questions and handling objections with professionalism.
Ability to communicate technical concepts clearly to both technical and non-technical stakeholders.
Comfortable analyzing API documentation and identifying solutions or integration opportunities.
Self-starter with the ability to manage multiple projects and priorities simultaneously.
Nice to Have Skills
Experience working in a startup or fast-growth environment.
Familiarity with DevOps tools and practices (Docker, Kubernetes, CI/CD pipelines).
Exposure to cloud platforms such as AWS, Azure, or Google Cloud.
Experience with data visualization or analysis tools (R, Excel, BI platforms).
Experience conducting technical presentations or product demos.
Familiarity with data governance practices.
Entrepreneurial mindset and drive to solve complex problems at scale.
Understanding of the agricultural industry and its key players.
What you can expect of us
We do what we say we will do.People first
We will seek to maximize your personal growth and long-term career success during your time with AgVend and beyond. We value our employees’ lives and aspirations outside of the company.
Ownership and autonomy
You will have the power to realize opportunities, drive change, and delight customers.
Clear expectations
Performance goals are set quarterly and are rooted in our company values and objectives.
Competitive salary
We know money isn’t everything, but you will be properly compensated for your work.
Company ownership
You are fundamental to the success of AgVend and thus you will receive stock options in the company.
Travel
We strongly believe that there is no replacement for a firm handshake, so you will be expected to meet with our partners on a regular basis. We will compensate for all travel expenses.
Health insurance
We want you and your family happy and healthy, so we have industry-leading health coverage for all of our employees.