Enterprise Partnership Manager
Brief of the Role
We are looking for an Enterprise Partnership Manager to join our fast-growing team, serving North America’s most innovative ag retailers. In this role, you will own the relationships with our largest and most strategic retailers, acting as a trusted advisor and ensuring the long-term success of our enterprise partners. You will play a critical role in helping enterprise partners successfully launch and adopt their AgVend-built digital platform to streamline workflows from field to office and enable frontline teams to offer more efficient, differentiated customer interactions.While we feel strongly about periodically being in person together, we operate a distributed-first team model. We are looking for the best regardless of where you live.
Your Background
You have at least 10 years of experience in account management, customer success or sales within a SaaS or technology-driven organization, preferably serving large ag retailers, chemical manufacturers or distributors. You have a proven track record of managing and growing enterprise accounts, with measurable success in achieving retention and revenue growth goals. You are comfortable managing large projects and are capable of engaging in both business-level and technical conversations. You have mastered the art of navigating large, complex organizations, have a knack for building lasting relationships, and enjoy helping organizations find success with new solutions.Qualities We Seek
Team-oriented
You seek help when needed, are open to constructive feedback, and have never uttered the words “Well, that isn’t my job” in a sentence.
Excellent communicator
You have strong verbal and written communication skills that enable you to influence key stakeholders.
Solutions-driven
You relish a good challenge and work relentlessly to overcome hurdles to achieve the best possible outcome.
Curious
You want to understand the business of our partners and find solutions to help them grow.
Humble
You recognize that arrogance is toxic and that modesty is key to being a good teammate.
Adaptable
You enjoy dynamic and fast-growing work environments. You believe no job is too small, and no idea too big.
Ag-Savvy
You have experience in agronomy, agribusiness, or ag technology and have a strong understanding of the crop input purchasing process.
What we expect of you
You do what you say you will do.Account growth and retention
We place a high value on our partners, ensuring their success when using the AgVend platform will be core to your job.
Act as a strategic partner by deeply understanding customers’ business goals and challenges.
You are responsible for maintaining and expanding the partnership, including cross-sell and up-sell opportunities.
Manage partnerships
Develop and maintain strong, trusted relationships with key stakeholders across your partner’s organization.
You can craft data-driven stories and deliver compelling business reviews for your partners, showcasing ROI, and identifying new opportunities for collaboration.
You will be responsible for managing and prioritizing the needs of your partners and advocating internally on their behalf.
Serve as a point of escalation for enterprise partners, resolving issues promptly and coordinating internal resources as needed.
Onboarding new partners
A strong launch is key to the success of our partners. You will be charged with leading the onboarding tasks and educating our partners’ teams on the benefits of their new digital tools.
Collaborate with partners to develop success plans that align our solutions with their business goals.
Be Ready for Anything
At our fast-growing company, you will wear multiple hats and need to be able to adapt to changing priorities. For this, you will need to enjoy a degree of ambiguity and be comfortable with your role evolving beyond this description.
What you can expect of us
We do what we say we will do.People first
We will seek to maximize your personal growth and long-term career success during your time with AgVend and beyond. We value our employees’ lives and aspirations outside of the company.
Ownership and autonomy
You will have the power to realize opportunities, drive change, and delight customers.
Clear expectations
Performance goals are set quarterly and are rooted in our company values and objectives.
Competitive salary
We know money isn’t everything, but you will be properly compensated for your work.
Company ownership
You are fundamental to the success of AgVend and thus you will receive stock options in the company.
Travel
We strongly believe that there is no replacement for a firm handshake, so you will be expected to meet with our partners on a regular basis. We will compensate for all travel expenses.
Health insurance
We want you and your family happy and healthy, so we have industry-leading health coverage for all of our employees.